FAQ's
When are you open for ticket sales?
If tickets are available, tickets will be sold two hours before every ticketed performance or event. No cash, credit card only. Tickets are available online 24/7 at www.PalmdalePlayhouse.com.
What happens if I am unable to access my tickets?
If you are unable to access your tickets, please contact our office at 661-267-5684 or see us at the Lobby counter before the event & we can assist you (The Lobby opens 1 hour before all Shows/Events).
Am I able to exchange my ticket?
All tickets are non-exchangeable and non-refundable. In the event of a cancellation, for which there is no rescheduled date, a refund will be issued.
Can I purchase tickets from third-party resellers?
The Palmdale Playhouse does not offer tickets for sale through third-party resellers and can only guarantee the authenticity of tickets purchased through the Palmdale Playhouse and Palmdale Playhouse website.
Tickets being sold by other third-party resellers may be counterfeit; The Palmdale Playhouse cannot guarantee their authenticity or control their prices or fees. Counterfeit tickets will not be honored for admission.
When in doubt, please call the Palmdale Playhouse Office at 661-267-5684 (Monday-Thursday 7:30 a.m. - 6:00 p.m.).
Do you have accessible seating?
Yes. The Palmdale Playhouse provides wheelchairs and accessible seating. Accessible seating is marked on our online seating charts as a wheelchair symbol there are companion seats next to all ADA Seating.
Should you need any specific assistance for your visit with us, please call The Palmdale Playhouse at 661-267-5684 to learn more about all our accessibility offerings.
Parking/Directions
Parking is free. Accessible parking is available at the front of the facility and is on a first come first parked basis. Additional parking is available in the Legacy Commons Parking lot, 930 E Ave Q-9, Palmdale, CA 93550. Please use appropriate crosswalks when walking to the Palmdale Playhouse.
Photography and Recording
Due to the Safety of performers and Copyright laws photography or recording of any kind may be prohibited without special permission depending on the performance/event. Please ask a staff member at the event if photography/recording is allowed.